The Tennis Professional at MAC by the Sea plays a key role in delivering high-quality instruction and fostering a positive, engaging environment for players of all ages, with a primary focus on junior development, 10 & Under programming, and the growing adult offerings. This position is responsible for leading dynamic group clinics and private lessons, helping young athletes build strong fundamentals, confidence, and a lifelong passion for racquet sports.

This professional will actively contribute to the success of the junior pathway by supporting player development, evaluating skill progression, and creating an energetic, inclusive learning environment that aligns with the club’s standards. In addition to on-court instruction, the role includes assisting with events, camps, and programming that drive member engagement and participation across both tennis and pickleball.

Success in this role requires a strong on-court presence, excellent communication skills, and a genuine enthusiasm for working with juniors and families. The ideal candidate brings a team-first mindset, a commitment to delivering a high-level member experience, and the ability to positively impact both the culture and continued growth of the racquets program at MAC by the Sea.

MAC COMMITMENT: Do your best at all times to promote and support The MAC to achieve its vision, mission and core values.

VISION: Be the epicenter of activity and create an inspiring environment for active living enthusiasts

MISSION: CONTINUOUS IMPROVEMENT

CORE VALUES
M Meticulous Facilities
O Outstanding staff
R Rewarding experience
E Exceed expectations


Position Overview
As a member of the MAC Tennis Staff, our staff pros play an integral role in the overall success of our clubs and company. Reporting to the Senior Director of the MTTC, Assistant Director of the MTTC, and Adult Program Coordinator, our tennis professionals ensure the department’s budgetary responsibilities are met and personally accept responsibility for their contributions to the team, surpassing these goals each month. It is required that our Tennis Professionals be culturally aligned with The MAC team environment, understand that their job
responsibilities extend beyond tennis, and continually work to improve that cultural team environment. As an integral part of the Club's team, you will have a positive impact on our club and the lives of others by:

• Always embodying the MAC Core Values at all times.
• Being revenue & results driven.
• Self-reliant with a CAN-DO attitude.
• Always punctual, clear, and timely in any communication.
• Providing a memorable member experience by caring for, empathizing with, and connecting with all members.
• Always embodying an enthusiastic, friendly, humble, and positive demeanor.
• Being respectful and friendly to both clients and staff, and understanding the importance of a positive team approach to the workplace.
• Increasing member participation and retention by actively, constantly and personally promoting all club programming.
• Ensuring the Tennis department maintains immaculate tennis courts and facilities.
• Accepting responsibility for the satisfactory conclusion to all tennis-related member services problems where you are involved.
• Providing world-class tennis lessons for adults and juniors—private, semi-private, and group—beginner through advanced levels.
• Evaluating student progress and teaching tennis best practices and techniques.
• Meeting weekly with the Tennis Department leadership.
• Involved with regular club tennis events to include Pro-Ams, Club Championship, USTA Tournaments, Monthly/ Weekly / Daily tennis socials and Drills, round robins etc.
• Sincerely enjoying helping others improve their ability to play tennis in a family setting.

Additional Responsibilities and Expectations:

• Attend/support staffing for at least 1 tournament per quarter
• Responsible for ensuring daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange furniture/equipment, pick up trash/debris, etc.)
• Adhere to all the various company, club, and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job
• Receive, record, and accurately keep track of Tennis Court bookings for lessons, hits, and individual use
• Providing world-class tennis lessons for adults and juniors, private, semi-private, and group beginner through advanced levels
• Evaluating student progress and teaching tennis best practices and techniques
• Maintain daily records of all tennis fees, lessons, and retail charges, and accurately submit them daily
• Organize tennis clinics and private lessons that encourage participation in the Club's tennis activities
• Promote tennis memberships to all potential prospects
• Act as the Club's Tennis Ambassador to enhance the value of the Club
• Assist the members with all tennis needs and ensure tennis policies are being followed
• Increase member participation and retention by actively, constantly, and personally promoting all club programming
• Teach private or group tennis lessons/drills
• Schedule, administer, and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable
• Develop and promote tennis clinics, private lessons, adult, junior, and senior programs
• Call new members to conduct a tennis orientation in the facility and programs available
• Professionally maintain courts and ensure that the environment is safe for all those who use the facility
• Maximize the Club's tennis facilities to reduce attrition and attract new members
• Assist fellow employee partners, members, and guests to ensure delivery of exceptional service without being directed
• Be aware of team members and the environment, and participate as a member of the team
• Notify the Director of complaints at the time they occur
• Rectify, practicing service recovery, any complaints as soon as possible
• Offer input and suggestions as required in the development and implementation of new ideas for the betterment of the Tennis Department
• Promote Pro Shop sales and programs offered throughout the club
• Because of the fluctuating demands of the company’s operation, it may be necessary that each employee partner perform a multitude of different functions. Therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed:
  • Attend bi-weekly tennis staff meetings
  • Assist as needed in the overall Club's facilities and operations, conducting the necessary maintenance and upkeep as requested by Tennis leadership
  • Ensure the tennis department and courts maintain immaculate courts and facilities

Qualifications

• Self-reliant with a can-do attitude
• Must be fluent in English
• Be respectful, friendly, and engaging to both clients and staff, and understand
• Have 3 or more years of professional tennis experience in a high-revenue-generating large tennis facility
• Possess a NTRP rating of 5.0 or higher, with college playing or professional playing experience preferred
• Must possess and maintain CPR/AED certification.

Compensation

• Base Salary: $15,000 - $20,000 (which includes +/- 5 hours per week of program Administration and Development)
• On Court compensation for adult or other private/group lessons: $45.00 per hour
• Weekend Travel compensated at $150 per day + all expenses
• 50% Health Insurance paid by Club
• 3 weeks total of Paid Time Off (2 weeks Vacation & 1 week Sick Leave)
• 401K Plan (no employer match – eligible at 6 months of employment)